How can your business respond to a more disruptive world? By gaining flexibility, agility and awareness. That requires using data and analytics to uncover more of the unseen – and acting early enough to make an impact.
Ultimately, if you put the right processes into place, you can learn to thrive when others...
Published: Oct 21, 2020
Create stunning data visualizations that tell a story with your data and highlight the Key Performance Indicators (KPIs) that matter most to your business.
Download the eBook Smart Data Visualization: How to Design Best-in-Class Dashboards to discover:
What to know before you start
The 4 types of top-performing...
Published: Sep 02, 2020
Traditional BI's passive approach can't handle today's data-driven demands. Introducing Active Intelligence. Real-time agility has become essential, and the faster an organization can respond to events as they evolve, the better it can compete. In the eBook, Active Intelligence - The Next Era of Business Intelligence:...
Published: Jan 08, 2021
Increasingly, Artificial Intelligence is showing up in the products we use and the activities we engage in, from our workplace apps to our customer experiences. Hopes are high. Promises are extravagant. And the potential is huge. But the reality today is considerably less grand. With typical “black box” approaches,...
Published: Sep 02, 2020
In the face of today's and tomorrow's challenges, does your organization have the data analytics tools it needs for people to get to the right insights? How can you help them make the best possible decisions and drive competitive edge?
Whether you're a BI leader, business analyst, IT manager, or someone...
Published: Jan 05, 2021
With the upsurge in offshoring and global outsourcing, many companies are extending their supply chain by purchasing goods from overseas. While this change in business philosophy enables goods to be purchased at significantly reduced costs, it introduces additional challenges into the management of the supply chain.
...
Published: Dec 01, 2009
Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book. Discover how to close those gaps and transform your people, process, and technology to better serve your customer.
You’ll also learn how to:
Create a unified view and deliver personalized experiences...
Published: Apr 03, 2018
Driving webinar registration and attendance is a major struggle for most companies. While webinars are a powerful tool for communicating with customers, prospects, and employees across multiple time zones and geographies, they are only as good as your ability to get people to attend them. Today, there has never been more...
Published: Aug 24, 2020
As marketers, we always have too much to do and too little time.
The Insight50 series is designed to address that. In less than an hour, ON24 looks to speak to those at the cutting edge of their field, ask the questions that matter to you, and find out from them what works and what doesn’t.
Our session was...
Published: Jul 26, 2019
SugarCRM has leveraged IBM and other strategic partnerships to broaden its omnichannel appeal to enterprises, making Sugar a strong alternative to Salesforce.com, Microsoft, Oracle and SAP.
Download this report to learn how SugarCRM's four-pillar strategy enables businesses to create extraordinary customer experiences....
Published: Jan 28, 2016
Dankzij de digitale transformatie kunnen bedrijven sneller en gemakkelijker zakendoen. Bedrijven hebben miljarden dollars geïnvesteerd om systems of record (SofR) te moderniseren, zoals CRM, HCM en ERP, en hun systems of engagement (SofE), zoals automatische marketing en interne samenwerkingstoepassingen. Voor de...
Published: Feb 10, 2020
Organisations are striving to deliver consistent experiences but very few feel they are there yet.
A mere 8% of respondents were able to boast that all their data and marketing systems were integrated.
Only 40% of marketers in the study were able to track the customer journey across channels.
...
Published: Jan 11, 2016
Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses becoming increasingly comfortable with moving critical systems to the cloud, due to cloud experience and exposure. The benefits of cloud computing have become mainstream and so have cloud contact centers.
...
Published: Jul 26, 2017
When it comes to Customer Relationship Management (CRM) it’s important to understand all the benefits of an integrated system before beginning your selection process. That’s why we created this guide – to provide you with the essential information you need to make the best decision possible. This guide...
Published: Sep 01, 2011