It’s that time of year again. It’s Q4, and you’ve begun the challenging process of designing your 2016 sales plan. We feel your pain, and we want you to get the most benefit possible from your sales planning process. We’ve put together over 35,000 plans for over 750 companies and we want to share...
Published: Jan 08, 2016
Generation Y is now an increasing portion of the workforce, and their motivators are quite different from earlier generations. These Millennials, born between 1980 and 2000, grew up in a land of computers and mobile phones, and what motivates them at work may surprise you. Incenting this group properly will lead to an...
Published: Oct 29, 2015
Today’s clients have higher expectations than ever. To meet those expectations – and grow profitably – professional services firms must ensure that their bid and proposal processes are well aligned with overall service delivery processes. By aligning all the elements in the service delivery ecosystem,...
Published: Feb 09, 2012
Today's digital marketers want to engage customers with offers that are based on deep customer profiles, transaction histories and other real-time content about their interactions. Delivering the right offer for the right customer at the right time will dramatically improve marketing results and lifetime customer value....
Published: Oct 30, 2017
Internet-based technologies have played an important role in the development of modern CRM applications over the last several years. They have been the critical driving force behind the rise of on-demand CRM, and have also enabled on-premise CRM vendors to dramatically simplify deployment and administration. CRM has become...
Published: Oct 12, 2013
Small and medium-sized companies face significant challenges in implementing company-wide or enterprisewide solutions. These challenges arise from the scarcity of resources − money, time and people and expertise. And yet the business imperative to implement truly effective systems is even greater, since the technology...
Published: Jun 01, 2007
It’s a given that information is the lifeblood of the 21st century organisation. Organisations that seek the elusive goal of a single view of the customer need first to instil an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. But too many companies find themselves...
Published: Feb 01, 2013
The terms “high performer” and “low performer” are firmly entrenched in the lexicon of talent management – and for good reason. High performers are your company’s superheroes and the low performers are a constant management challenge. But what about employees that fall in “the...
Published: Nov 11, 2012
"Activate your fans, don’t just collect them like baseball cards.” Are you empowering your consumers through social media?
The following articles will help pinpoint areas of success, while highlighting trends in how social selling is evolving and tips to ensure you go along the right path to benefit...
Published: Jan 12, 2016
It’s hardly a secret that marketing executives of all types are using more data. Data is more powerful than ever, driving decision-making and informing strategy. Increased reliance on data has upended traditional marketing approaches and added greater layers of accuracy, targeting, analytics and measurability to...
Published: May 10, 2019
Record global automotive sales are expected in 2017 after sales accelerated towards the end of 2016. Thanks to economic recovery, competitive finance options and rising earnings, sales have been boosted and we are seeing a rise in customer confidence.
Social media has had a huge, game-changing effect on the automotive...
Published: Oct 03, 2017
The CIPD has been tracking learning and talent development (L&TD) practice since 1998. Now in its fourteenth year, our survey continues to take the pulse of current and emerging practice. Since its launch the survey has identified thecritical factors which shape L&TD practice and policy, such as the transition...
Published: Apr 08, 2014
In today’s world internet users have exceedingly high expectations. They know they have options and can find what they are looking for in a matter of seconds. Online businesses need to know how to deliver the right experiences to customers. This guide explores the challenges and arms you with a powerful strategy...
Published: May 10, 2016
As they grow, companies rely on more and more processes, activities and systems to run their businesses. These likely include a number of manual and automated workflows and procedures as well as a variety of departmental applications and legacy databases that are poorly integrated. While this approach may have served its...
Published: Jan 01, 2011