How can companies maximize their investments and take full advantage of the resources they already have to achieve better performance?
Download this whitepaper to discover how to:
Remove bottlenecks and unify siloed teams by formalizing an optimization methodology
Foster latent creativity in your team...
Published: Jan 08, 2018
Amazon, Ebay, Alibaba … be they large or small, general or specialised, the economic position of marketplaces is always secure. Marketplaces are very effective for online retailers: their large amounts of traffic can give great visibility to your products, and therefore increase sales dramatically.
But...
Published: Dec 14, 2016
since employee costs represents a substanial line item in most organizational budgets, optimizing workforce utilization is imperative to controlling coasts.
Published: May 02, 2012
Internet-based technologies have played an important role in the development of modern CRM applications over the last several years. They have been the critical driving force behind the rise of on-demand CRM, and have also enabled on-premise CRM vendors to dramatically simplify deployment and administration. CRM has become...
Published: Oct 12, 2013
In the traditional model, marketing tells a targeted group what to want. Then sales tells them why they want it and takes the order. This model is less effective now that buyers are more active in information gathering. They know what they want and why. When today’s buyers have questions, they search for answers...
Published: Dec 01, 2015
Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book. Discover how to close those gaps and transform your people, process, and technology to better serve your customer.
You’ll also learn how to:
Create a unified view and deliver personalized experiences...
Published: Apr 03, 2018
Today’s clients have higher expectations than ever. To meet those expectations – and grow profitably – professional services firms must ensure that their bid and proposal processes are well aligned with overall service delivery processes. By aligning all the elements in the service delivery ecosystem,...
Published: Feb 09, 2012
Social selling is a sophisticated practice, and there are a host of challenges and dangers to be wary of.
This guide brought to you by MyCustomer and Microsoft will explore the challenges and opportunities of social selling, to help you maximise your potential, while minimising your risks.
You will learn: ...
Published: Jan 12, 2016
Sales organizations are undergoing a paradigm shift, driven by digital transformation, to deliver meaningful customer engagement. Advance beyond agent productivity and capitalizing on technology’s ability to deliver key insights and predictive analytics.
Read our free e-book, where you’ll learn: ...
Published: Jan 12, 2018
Customer expectations for the combined brand experience are higher than ever.
This puts more pressure on retailers to merge their physical and digital processes. Despite omnichannel retailers’ efforts to achieve this goal, results continue to fall short — especially when it comes to delivering merchandise....
Published: Aug 14, 2018
The terms “high performer” and “low performer” are firmly entrenched in the lexicon of talent management – and for good reason. High performers are your company’s superheroes and the low performers are a constant management challenge. But what about employees that fall in “the...
Published: Nov 11, 2012
Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue high-performing digital products, campaigns, and experiences. Whether you’re completely new to experimentation or you’re looking to upgrade your current capability, this eBook is designed to help you understand...
Published: Jan 08, 2018
The travel, hospitality and tourism industries have been some of the fastest growing sectors in the world. Deloitte has predicted that tourism alone will be worth more than £257 billion to the UK economy by 2025!
Fierce competition, business pressures and the disruption caused by social media are making all...
Published: Oct 03, 2017