This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order Management (OcOM) solutions to manage their opterations, and explored the essental nature of OcOM, as well as the opportunity cost of not changing or staying with their current solution.
In fact, findings from...
Published: Aug 14, 2018
Understanding how to optimize Omni-Channel Order Management is key to your business’ success.
Today, consumers want seamless possibilities for selecting and receiving new products and services.
Intelligent order management systems allows brands and retailers to make informed decisions on how to profitably...
Published: Aug 14, 2018
Customer expectations for the combined brand experience are higher than ever.
This puts more pressure on retailers to merge their physical and digital processes. Despite omnichannel retailers’ efforts to achieve this goal, results continue to fall short — especially when it comes to delivering merchandise....
Published: Aug 14, 2018
after two difficult years for business, the prospect for the global economy are becoming to look up, good times may not be here just yet, but many believe the worst is behind us.
Published: May 13, 2013
Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book. Discover how to close those gaps and transform your people, process, and technology to better serve your customer.
You’ll also learn how to:
Create a unified view and deliver personalized experiences...
Published: Apr 03, 2018
Internet-based technologies have played an important role in the development of modern CRM applications over the last several years. They have been the critical driving force behind the rise of on-demand CRM, and have also enabled on-premise CRM vendors to dramatically simplify deployment and administration. CRM has become...
Published: Oct 12, 2013
If you’re a Sales Manager in the market for a tool to increase sales productivity, you may be considering a CPQ solution or a gamification product. But if you want to get the most out of your CRM, an incentive compensation management solution is the clear choice for supporting and improving upon that investment....
Published: Jan 08, 2016
Modern integrated application suites such as Sage 1000 offer companies a powerful tool for coordinating activity across the organisation to maximise the value delivered to customers and minimise costs. However, achieving such collaborative working between departments previously managed independently of each other represents...
Published: Dec 01, 2007
With the upsurge in offshoring and global outsourcing, many companies are extending their supply chain by purchasing goods from overseas. While this change in business philosophy enables goods to be purchased at significantly reduced costs, it introduces additional challenges into the management of the supply chain.
...
Published: Dec 01, 2009
One of the fundamental questions facing CFOs in small and medium-sized organizations is whether to select a ‘best-of-breed’ solution or a software suite as they look to improve the technology foundation for their processes. Determining the tradeoffs associated with these two options has never been more critical...
Published: May 16, 2012
Faced with mounting global competition, companies are having to improve how they coordinate activity across the company in order to maximise the value they deliver to customers and minimise costs. In turn, this is requiring them to integrate previously discrete departmental information systems in order to enable such collaborative...
Published: Aug 01, 2013
In the traditional model, marketing tells a targeted group what to want. Then sales tells them why they want it and takes the order. This model is less effective now that buyers are more active in information gathering. They know what they want and why. When today’s buyers have questions, they search for answers...
Published: Dec 01, 2015
Acquiring traffic is a major challenge for e-merchants worldwide. Over the course of the evolution of ecommerce practices some new forms of visitor acquisition have been developed. The challenge now revolves around conversion optimisation. Indeed, acquisition costs follow an upward...
Published: Dec 22, 2016
Teams need to be enabled with cutting-edge communications solutions in order to drive business results.
Download the ebook, “5 Biggest CIO Communications Problems, Solved”, to learn how Office 365 enables businesses to find and maintain their competitive edge, while solving for these common pain points:...
Published: May 24, 2016