The supply chain is experiencing a period of significant change. Changing business and customer requirements are putting new and greater pressures on the business, and emerging technologies are offering intriguing ways of working.
Indeed, digital transformation is poised to change the supply chain more profoundly...
Published: Aug 14, 2018
Cognitive technologies, also known as artificial intelligence, are perhaps the most transformative of our era. In fact, technology and economics are aligning in a way that puts society at a tipping point.
Cognitive technologies can understand all forms of data and continually learn about that data and related subjects...
Published: Aug 29, 2018
Introducing IBM Watson Supply Chain Business Network
Supply Chain Business Network correlates related documents so business users can quickly find related supply chain transactions, and pinpoint issues without involving IT... and natural language search and conversation allows them to get the answers they need fast,...
Published: Aug 22, 2018
Visibility leads to improved insights and better collaboration with partners in the network, so it’s no wonder it’s a top priority for supply chain leaders in 2017.
Join us as Christian Titze, Research Director for Gartner with more than two decades of professional experience in general IT and supply chain...
Published: Aug 22, 2018
Your supply chain impacts the quality, delivery and costs of your business’s products. Watson Supply Chain can elevate your existing systems to provide greater visibility, transparency and insight into supply chain data and processes.
Watson's Supply Chain solution is:
Supply Chain Optimization
...
Published: Aug 22, 2018
All customers expect their purchase to show up as expected and on time. But if you’re a supply chain professional, like so many we work with, you know there are thousands of things that have to be executed perfectly for that customer to have their anticipated experience.
And we know things can, and do, go wrong....
Published: Aug 22, 2018
Many organizations face questions relative to the strategies they should put in place to thrive in a customer- centric economy and an environment where deep infrastructural changes are being driven by disruptive technologies and the rapid emergence of digital commerce channels.
Faced with these forces,...
Published: Aug 22, 2018
Customer expectations for the combined brand experience are higher than ever.
This puts more pressure on retailers to merge their physical and digital processes. Despite omnichannel retailers’ efforts to achieve this goal, results continue to fall short — especially when it comes to delivering merchandise....
Published: Aug 14, 2018
How can retailers efficiently leverage inventory from one channel to serve another without breaking the bank?
See how IBM Watson Order Optimizer helps Fulfillment, Operations, and Inventory:
Gain a holistic view of omni-channel operations across different functional areas
Optimize in real-time...
Published: Aug 22, 2018
Some of the major and key challenges that have arisen today are that the majority of retailers lack experience in implementing a distributed order management (DOM) system, resulting in challenges around design, scope, implementation time scales and costs. These can cause unplanned compromises in the final implementation....
Published: Aug 22, 2018
You need to orchestrate marketing messages that are relevant to preferences and behavior. Getting email delivered to the inbox is critical to this process. If you don’t pay attention to segmentation, dynamic content, and engagement, you will find a majority of your emails ending up in bulk or spam folders. ...
Published: Jul 01, 2016
On April 3, we participated in Demand Metric’s Sales Enablement Summit. The event was a full day of learning about new solutions, content models and how to align cross-team efforts for a more productive sales organization. For our session, we partnered with Matthew Penzone at Infraredx. In his recent blog post, Matthew...
Published: Apr 08, 2013
In 1961 a pilot in Santa Cruz, California conceived of a small, lightweight communications headset as an alternative to the bulky headphones of the era. Today, headsets have become indispensable tools everywhere from outer space to office space. In busy contact centers and other voice-intensive applications, high-quality...
Published: Jul 01, 2011
With Epicor Mobile Field Service, your resources in the field and in the back office will collaborate more productively, be more responsive to customer needs, and provide superior levels of service.
Published: Dec 09, 2013