Industry experts predict that successful businesses will soon become 100% digital for all transactions. Sales teams that leverage digital technology close more deals faster, improve the customer experience, and gain clear competitive advantages.
Sales professionals are most effective when they’re equipped with...
Published: May 16, 2019
It’s hardly a secret that marketing executives of all types are using more data. Data is more powerful than ever, driving decision-making and informing strategy. Increased reliance on data has upended traditional marketing approaches and added greater layers of accuracy, targeting, analytics and measurability to...
Published: May 10, 2019
Data is top of mind for many B2B marketers. But do they have the right data to drive success?
For the sixth consecutive year, Dun & Bradstreet surveyed over 250 B2B sales and marketing professionals to understand how data is being used to guide their go-to-market strategy. We uncovered the biggest obstacles and...
Published: May 10, 2019
Becoming a social business involves integrating social media across departments, teams, and business functions. But evolving from early adoption to social media maturity is not a simple process.
In this whitepaper Hootsuite take a look at the broader picture of becoming a social business and they offer practical...
Published: Mar 01, 2015
Mobile user access to ERP and other back office systems has become a core requirement as organizations seek operational efficiency and deepening customer engagement. Without mobile access, system users are disadvantaged by needing to return to a desktop, often after a job is completed, to enter data relating to that job...
Published: Oct 10, 2014
This infographic explains why you should choose Microsoft Enterprise Mobility Suite!
Download and discover how your business can be more efficient, flexible and secure when using Microsoft Enterprise Mobility Suite.
Published: May 11, 2016
Headsets are an indispensable tool for contact centers and other voice-intensive applications. When it comes to connecting a headset to a phone or ACD terminal, users have two fundamental choices: a direct connect headset or a headset with the addition of an amplifier. This decision has implications on performance, particularly...
Published: Feb 01, 2012
Employee recognition has existed for a while; however, dedicated technologies and tactics have become increasingly popular as businesses have realized that employees are more likely to stay if they’re treated well. Enter social employee appreciation and recognition. This report will explore how businesses can implement...
Published: Apr 04, 2015
When building out an online video strategy, there are myriad decisions that will have a direct impact on how viewers engage with video. By architecting the video experience from the beginning to be flexible and dynamic, it’s possible to build a system that is not only a joy for users to watch, but is designed at...
Published: Oct 02, 2013
Modern Marketing requires innovative technology. But there are so many options that picking the right ones and getting them to work together is no picnic. Modern Marketers want to spend more time innovating and less time integrating.
Connect all your marketing processes from campaigns to testing. Design your...
Published: Jul 01, 2016
Whether your organization has low voluntary turnover, high voluntary turnover, low involuntary turnover, high involuntary turnover, or some combination of the above that varies by department and according to the time of the year, turnover statistics tell a story about your company processes, procedures, leadership, and...
Published: Apr 01, 2011
Field service management teams want to keep costs down, while improving their customer service relationships.
This can be hard for organisations in any industry—often, reducing costs hurts customer relationships—but IoT provides a way for field service organisations to achieve this goal.
Download...
Published: Jan 12, 2018
When it comes to deciding on the right communications products for business, the key to finding the ideal solution lies not in “speeds and feeds,” but rather in fi nding the device best suited to fi t a company’s needs. In telephony, the best device is the one that most cost effectively and effi ciently...
Published: Aug 01, 2010
HR technology is the answer - but you must ask the right questions HR directors in companies large and small are grappling wit selecting and implementing HR systems that need to enhance the business and add long-term value.
Published: Dec 09, 2013