LoyaltyOne knows the importance of culture and alignment. With over 20 years of experience building and managing loyalty programs and solutions for a global portfolio of clients, LoyaltyOne echoes its focus on client success with an equal emphasis on employee success. The strong culture of success at LoyaltyOne led to...
Published: Jun 02, 2015
showpads survey of 1000 sales pros reveals customers more informed than ever before.
Published: Aug 02, 2012
All customers expect their purchase to show up as expected and on time. But if you’re a supply chain professional, like so many we work with, you know there are thousands of things that have to be executed perfectly for that customer to have their anticipated experience.
And we know things can, and do, go wrong....
Published: Aug 22, 2018
Book of the Future is an ‘Applied Futurism’ consultancy, offering organisations such as the NHS, ICAEW and Sony advice on how the can best respond and adapt to innovation. Founder, Tom Cheesewright, is also a conference speaker and media commentator, appearing quite often as a panelist on the topic of Futurism....
Published: Dec 09, 2014
In the UK alone, cyber-attacks cost businesses £34 billion each year. Globally, cyber-crime is expected to cause over $2 trillion in damage by 2019. As the amount of data we collect from an increasing number of sources keeps growing, the risk of that data falling into the wrong hands grows exponentially...
Published: May 16, 2016
Managing absence on a day-to-day basis is often one of the biggest HR administrative overheads for a business. It’s also an area that, addressed effectively, can have a significant positive impact on business performance.
Published: Jun 10, 2014
Digital delivery and content is the new currency of advertising. Brands must find a way to connect while measuring returns on more than recall or click through rate (CTR). Only programmatic platforms can deliver that value.
Get the basics of using programmatic advertising in this guide:
Deliver advertising...
Published: Jul 11, 2016
The vast increase in dark data—all of the unstructured data from the Internet, social media, voice and information from connected devices—is overwhelming many executives and leaving them completely unprepared for the challenges their businesses face.
The smartest executives focus on making sense of the...
Published: Oct 30, 2017
In the past few years, we have seen a flurry of interest in developing alternative operating models for the HR function. A search of the web for “new” HR operating models brings up a confusing array of options. There does appear however to be consensus on one point: the HR function needs to transform itself...
Published: Apr 08, 2014
Technology enables companies to carry out a vast array of marketing-related tasks more efficiently than ever, conferring significant benefits for CMOs and their organisations in their quest for greater revenues, reduced costs and a vastly improved customer experience.
But while the advantages of technology are undeniable,...
Published: Apr 25, 2018
Field service management teams want to keep costs down, while improving their customer service relationships.
This can be hard for organisations in any industry—often, reducing costs hurts customer relationships—but IoT provides a way for field service organisations to achieve this goal.
Download...
Published: Jan 12, 2018
Effective marketing content leads to increased sales productivity, more revenue, marketing effectiveness and stronger alignment between marketing and sales. A company’s sales strategy is only as successful as the effectiveness of the content that supports it. However, how can companies create strong marketing content...
Published: Jul 16, 2013
Digitale Werkzeuge ermöglichen schnelleres, effizienteres und präziseres Arbeiten. Es gibt jedoch ein Verfahren, das von vielen Unternehmen noch nicht angenommen wurde: die elektronische Signatur.
Die meisten Unternehmen arbeiten noch mit veralteten, papierbasierten Unterschriftsprozessen. Nach wie vor werden...
Published: Jun 19, 2018
In our 35-criteria evaluation of sales force automation (SFA) providers, we identified the 10 most significant ones — bpm'online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them.
This report shows how each provider...
Published: Apr 04, 2018