

Car drivers will be familiar with TÜV as the organization that regularly inspects their vehicles to establish whether or not they are roadworthy. But this is only part of the story.
Published: Nov 08, 2013


IDC Manufacturing Insights recently conducted a worldwide study of over 375 enterprises, across multiple discrete manufacturing sectors covering 12 countries, on behalf of Infor. The survey showed that: ● Complexity is dramatically growing, with market, operational aspects, and IT the main business areas that will grow...
Published: Jan 01, 2012


Today’s clients are socially empowered, digitally connected, and more demanding than ever before. To grow profitably, professional services firms must align every aspect of their operations to deliver consistent quality and high-value services. To succeed in dynamic business environments, firms need to react quickly...
Published: Jan 23, 2012


In the early days, HR processes at NOW: Pensions were managed manually, but this soon became impractical as staff numbers grew. Keeping employees personal data up-to-date and managing annual leave for a growing number of staff was becoming a particularly onerous task. As the sole person managing day-to-day HR processes...
Published: Jul 07, 2015


Today's digital marketers want to engage customers with offers that are based on deep customer profiles, transaction histories and other real-time content about their interactions. Delivering the right offer for the right customer at the right time will dramatically improve marketing results and lifetime customer value....
Published: Oct 30, 2017


Delivering relevant, timely, personalised customer experiences is no longer just a competitive advantage – it's expected. But many marketers struggle to make the leap to sophisticated, scalable, and effective strategy that reaches specifically targeted customers.
"A Marketer’s Guide to Customer...
Published: Sep 16, 2020


The vast increase in dark data—all of the unstructured data from the Internet, social media, voice and information from connected devices—is overwhelming many executives and leaving them completely unprepared for the challenges their businesses face.
The smartest executives focus on making sense of the...
Published: Oct 30, 2017


This brief explains how to turn one piece of content into multiple marketing opportunities to suit different audiences, learning styles and technology.
Download this whitepaper to learn:
Why content marketing is so effective with audiences, networks and search engines
How to turn one idea into...
Published: Sep 01, 2016


As a busy marketing team, content of all types and sizes can be flying between people every day. Saved multiple times via FTP, SharePoint or unsanctioned sync and share solutions; it can leave content inaccessible or at risk. Sound familiar? A single content management platform brings order to chaos.
Collaborate...
Published: Apr 03, 2017


In our 35-criteria evaluation of sales force automation (SFA) providers, we identified the 10 most significant ones — bpm'online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them.
This report shows how each provider...
Published: Apr 04, 2018


Digitale Werkzeuge ermöglichen schnelleres, effizienteres und präziseres Arbeiten. Es gibt jedoch ein Verfahren, das von vielen Unternehmen noch nicht angenommen wurde: die elektronische Signatur.
Die meisten Unternehmen arbeiten noch mit veralteten, papierbasierten Unterschriftsprozessen. Nach wie vor werden...
Published: Jun 19, 2018