Today's digital marketers want to engage customers with offers that are based on deep customer profiles, transaction histories and other real-time content about their interactions. Delivering the right offer for the right customer at the right time will dramatically improve marketing results and lifetime customer value....
Published: Oct 30, 2017
Hosted by The Drum, a panel of experts from InBeacon and Relay42 speak about the latest and greatest in data management – offering practical tips on cross-channel orchestration with all your existing channels, through to adding innovative technologies like beacons.
Learn everything you need...
Published: Sep 05, 2017
5 ways a high-quality eCommerce platform can drive ROI.
You’ll need to carefully define your customer experience. Test it with prospective customers. Choose a new eCommerce platform or expand your existing one. It definitely takes time and money. But the rewards can be great.
When you’re shopping...
Published: Feb 19, 2020
The top driver for change in supply chains is the need to retain customers yet the least important element of a supply chain is the quality of service, according to a 2016 IDC Manufacturing Insights supply chain survey. Looking at priorities through 2017, reducing costs and eliminating waste was the top priority and customer-centricity...
Published: Aug 22, 2018
There is no time better to be a developer. With the cloud, you can compose solutions that were never possible before. You can release new features to millions of users within minutes. You can push the boundaries of current technological limitations in days. Developers can turn ideas from the ground up...
Published: Jun 07, 2016
How formerly offline businesses are thriving after investments in eCommerce.
If you have a successful B2B organisation, you may not want to change anything. After all, why tamper with success? But long-term growth requires investment in the future, and eCommerce is the future of B2B sales.
Many B2B companies...
Published: Feb 19, 2020
When it comes to property management, mortgage servicers and lenders rely on Safeguard Properties. With intense and rapid growth, Safeguard needed to quickly train new hires to handle a wide variety of enterprise software transactions. The traditional classroom model could not keep up, so Safeguard turned to SAP® Workforce...
Published: Jun 09, 2013
Ihre potenziellen und bestehenden Kunden werden jeden Tag mit hunderten von Marketing-Nachrichten bombardiert. Um für Ihren Anteil an Aufmerksamkeit zu kämpfen erfordert es eine beinah magische Kombination aus sorgfältigem Zuhören, einer intelligenten Segmentierung des Publikums und einer zeitgerechten...
Published: Jan 18, 2017
Customers have never been so empowered by social networks and digital connections. Delighting them requires that your customer service organization Customer Service be proactive in understanding their needs and exceeding their expectations.
Published: May 28, 2011
It’s an exciting time for marketers. In the era of digital transformation—where everyone and everything is connected—new channels, strategies, and technologies are empowering us to engage our buyers like never before.
But these new opportunities also bring new challenges. In today’s world,...
Published: Mar 10, 2020
Hoe kunt u sales digitaliseren?
Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken. Salesteams die digitale technologie gebruiken, sluiten sneller deals, verbeteren de klantervaring en profiteren van een duidelijk concurrentievoordeel. Salesprofessionals...
Published: Nov 04, 2019
In this instalment of the Experience Essential series, we show you how you can start delivering the right content to the right people at the right time. You’ll learn the fundamentals to put into place so you can connect with customers in the moments that matter and offer them great experiences.
Published: Oct 14, 2020
User Generated Content (UGC) is not just another marketing buzz phrase, honest. It’s a very powerful strategy for your marketing team and all you need to do is add content created by engaged customers (such as product reviews, videos and photos) into your marketing campaigns.
UGC has been proven...
Published: Oct 03, 2017
Making the decision to work with a marketing agency can be a big deal. It is a decision that is likely to take many months of planning, or deliberation and questioning – and that could all be before you issue your RFP.
The relationship that you have with your agency is absolutely crucial to the success of your...
Published: Nov 16, 2016