Organizations around the world spend countless hours and thousands of dollars attracting, evaluating and hiring the right talent. After recruitment is over and an offer has been extended, a critical problem emerges for many HR departments- they have not implemented a comprehensive onboarding program to adequately acclimate...
Published: May 24, 2010
The traditional concept and strategies of employee wellness are by no means new. However, due to significant communication and technological advances as well as, a shifting of the generational guard, a new paradigm of employee wellness will soon be upon us. It is imperative that forward-thinking companies accept and take...
Published: Apr 11, 2013
Learn how brands create, optimize, and deliver personalized experiences at scale.
The customer experience is changing. Personalized engagement is now king. And as your business scales up and grows, this begins to present several promising opportunities.
Businesses of all sizes, whether small, mid-size, or large...
Published: Aug 21, 2019
Everyone on an organization’s accounts payable staff has important activities to perform that add substantial value – for example, expanding discount capture, driving compliance, or vendor management. In order to free up time for staffmembers to conduct such activities, it is important that accounts payable...
Published: May 01, 2013
The costs associated with employee absenteeism can be astronomical. High levels of absenteeism can impact productivity, service quality and employee morale. From an HR management perspective, employee absenteeism and tardiness can be some of the toughest issues to address and remedy. This OnDemand Webinar will help you...
Published: Sep 12, 2013
How can retailers efficiently leverage inventory from one channel to serve another without breaking the bank?
See how IBM Watson Order Optimizer helps Fulfillment, Operations, and Inventory:
Gain a holistic view of omni-channel operations across different functional areas
Optimize in real-time...
Published: Aug 22, 2018
In today’s market, customers control the buying journey – a trend that has accelerated with the increased sophistication of mobile devices. Customers decide where to research, how to buy and when to purchase, and have higher expectations than ever.
Learn how you can better connect relevant data, personalise...
Published: Apr 23, 2018
The travel, hospitality and tourism industries have been some of the fastest growing sectors in the world. Deloitte has predicted that tourism alone will be worth more than £257 billion to the UK economy by 2025!
Fierce competition, business pressures and the disruption caused by social media are making all...
Published: Oct 03, 2017
As customer service and the customer experience become key differentiators for brands and organizations across all industries around the world, it has never been more important to know as much as you can about these expectations, perceptions, preferences and trends so that your organization can not only move forward, but...
Published: Nov 23, 2016
Today’s clients are socially empowered, digitally connected, and more demanding than ever before. To grow profitably, professional services firms must align every aspect of their operations to deliver consistent quality and high-value services. To succeed in dynamic business environments, firms need to react quickly...
Published: Jan 23, 2012
It's no secret: content creators are finding it impossible to keep up with the demand for unique experiences among the explosion of devices, channels, and markets. On average, enterprises manage 268 customer-facing websites and mobile apps*, but amid this complex digital ecosystem, there has been no easy...
Published: May 04, 2016
Health savings accounts (HSAs) have been around since 2003, but they continue to cause confusion in the human resources (HR) departments of employers that participate in the program. Account holders must be able to meet several eligibility criteria, and further complications can arise when an employee already has an open...
Published: Jan 11, 2013
Having an office party is an excellent way to enhance the workplace atmosphere. Employees can come together in a relaxed environment, meet each other’s’ family, and morale can be boosted significantly. While many benefits are to be gained from having office parties, there are more than a few liability issues...
Published: Jan 11, 2014
The "De Minimus" Rule. Short periods of time (a few minutes or so) may be disregarded in calculating working time under the de minimus rule. Case law suggests that 10 minutes is such an insubstantial or insignificant period of time that it can be disregarded in recording working time. See, e.g., International...
Published: May 08, 2015