Cognitive technologies, also known as artificial intelligence, are perhaps the most transformative of our era. In fact, technology and economics are aligning in a way that puts society at a tipping point.
Cognitive technologies can understand all forms of data and continually learn about that data and related subjects...
Published: Aug 29, 2018
The top driver for change in supply chains is the need to retain customers yet the least important element of a supply chain is the quality of service, according to a 2016 IDC Manufacturing Insights supply chain survey. Looking at priorities through 2017, reducing costs and eliminating waste was the top priority and customer-centricity...
Published: Aug 22, 2018
The Future of Business is Artificial Intelligence Artificial intelligence (AI), also known as cognitive technology, is increasingly being adopted by leading businesses –and one of the initial trending areas of application is in supply chain.
Like other significant technological innovations of the past...
Published: Aug 22, 2018
How can retailers efficiently leverage inventory from one channel to serve another without breaking the bank?
See how IBM Watson Order Optimizer helps Fulfillment, Operations, and Inventory:
Gain a holistic view of omni-channel operations across different functional areas
Optimize in real-time...
Published: Aug 22, 2018
Some of the major and key challenges that have arisen today are that the majority of retailers lack experience in implementing a distributed order management (DOM) system, resulting in challenges around design, scope, implementation time scales and costs. These can cause unplanned compromises in the final implementation....
Published: Aug 22, 2018
You want to transform your HR department into a best-run business and enable your organization to execute on its strategy. The “Best People and Talent” team within the Business Transformation Services group of SAP® Consulting helps you drive smart transformation projects with decisive HR strategy, innovative...
Published: May 01, 2012
In our 36-criteria evaluation of CRM suites for enterprise organizations, we identified the nine most significant CRM suites from eight prominent vendors — Infor, Microsoft, NetSuite,
Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them.
This report...
Published: Jan 05, 2018
Committed to proactive and professional governance and optimization of customer business processes, Ploetz + Zeller GmbH guides clients through all stages of the business process lifecycle, from design and implementation to optimization and operationalization. As an SAP OEM partner, the company is bundling its Symbio Suite...
Published: Nov 04, 2014
Sales organizations are undergoing a paradigm shift, driven by digital transformation, to deliver meaningful customer engagement. Advance beyond agent productivity and capitalizing on technology’s ability to deliver key insights and predictive analytics.
Read our free e-book, where you’ll learn: ...
Published: Jan 12, 2018
In a highly competitive market, online retailers are always on the lookout to boost their online activity in order to generate more qualified traffic to their websites and convert visitors with ease. Discover a range of different acquisition tools throughout Lengow’s guide to help you decide which ones are best for...
Published: Jan 02, 2017
Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows that only 14% are ahead of their customers’ expectations. This means that 86% feel that they are behind the curve, the competition — and most importantly — their customers’ expectations.
The...
Published: Oct 05, 2017
Field service management teams want to keep costs down, while improving their customer service relationships.
This can be hard for organisations in any industry—often, reducing costs hurts customer relationships—but IoT provides a way for field service organisations to achieve this goal.
Download...
Published: Jan 12, 2018
Religion plays a major role in the lives of many Americans, and accommodating religious beliefs poses a unique challenge to companies seeking to promote diversity within the workplace. Employers must take care to balance the needs of their employees with the company's objectives. It is especially important to ensure...
Published: Jan 11, 2012
This guide details a number of techniques and essential steps that your brand should use to leverage owned, earned and paid media to get your content in front of the audiences you want to attract.
The guide will take you through the steps and processes necessary to create an effective, scalable strategy while highlighting...
Published: Sep 13, 2016