Industry experts predict that successful businesses will soon become 100% digital for all transactions. Sales teams that leverage digital technology close more deals faster, improve the customer experience, and gain clear competitive advantages.
Sales professionals are most effective when they’re equipped with...
Published: Jul 30, 2019
The costs associated with employee absenteeism can be astronomical. High levels of absenteeism can impact productivity, service quality and employee morale. From an HR management perspective, employee absenteeism and tardiness can be some of the toughest issues to address and remedy. This OnDemand Webinar will help you...
Published: Sep 12, 2013
Mobile engagement is on the rise, with customers using their phones and tablets to interact with your app, read your email messages, browse your website and, increasingly, take the big leap to purchase. On Thanksgiving Day 2014, for example, mobile traffic accounted for 52.1 percent of all U.S. online traffic – the...
Published: Jan 17, 2013
If businesses are to thrive in today’s economy, then finding and retaining qualified employees must be a top priority. Frequent turnover can damage a company’s productivity, negatively affect employee morale, increase costs, and damage overall organizational performance. Conversely, retaining skilled workers...
Published: Aug 23, 2012
Most individuals have health insurance through the work place. Private sector employers are generally subject to ERISA, which has procedural requirements for health plan claims and appeals of claims. However, ERISA does not cover health plans of governments, churches, and church-related agencies, as to which healthcare...
Published: Mar 12, 2013
The way we work is changing – but not fast enough. In the current challenging climate, most companies and public sector organisations are looking closely at what they do and how they do it.
Now is the time to take steps not only to deal with the impacts of the recent recession, but also to...
Published: Sep 07, 2016
Tips for Managing Employees Working from Home, Copyright ®, All Rights Reserved. 1Telecommuting. Working from home. Remote employees. Regardless to what it is called, working from anywhere other than the company office is becoming increasingly popular for employees and employers alike. The ability for more employers...
Published: Mar 09, 2014
Here’s how marketers can connect with customers and prospects wherever they are, using smart Data Management.
These customer journeys are not visions for 2020, but attainable right now - across the digital world, and the real world: and everywhere in-between.
Get behind the scenes and see in diagrams...
Published: Sep 05, 2017
New game, new rules. It did not happen overnight, but it happened. Commoditization and global competition have put the squeeze on nearly every industry. To make matters worse, financial markets have become more demanding than in decades past. Everyone is looking for sustainable growth, but few have found the secret formula...
Published: Jun 08, 2013
Whether a business has only three employees or a staff of 300, if even one of them is manipulative, productivity suffers. Dealing with problems as soon as they become apparent is the best solution because ignoring them will not make them go away. It is important to learn to recognize manipulative behavior and stop it before...
Published: Apr 01, 2012
Customers expect more from brands when it comes to convenience, resolution times and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations...
Published: Jan 12, 2018
Organizations around the world spend countless hours and thousands of dollars attracting, evaluating and hiring the right talent. After recruitment is over and an offer has been extended, a critical problem emerges for many HR departments- they have not implemented a comprehensive onboarding program to adequately acclimate...
Published: May 24, 2010
Odds are you’re going to be hosting a video conference or webinar sometime in the near future. So, are you ready for your close up? It’s crucial for you as the speaker to be able
to establish confidence and credibility with your audience in order to hold their attention, especially...
Published: Sep 07, 2016
It’s no secret that there are a lot of brands still struggling to make content marketing work for them. Despite all the ideas, all of the online advice guides and all of the talks at various conferences, content marketers still face huge challenges in making sure their content is seen, their brand is noticed and...
Published: Nov 16, 2016