The threat of COVID-19 has caused companies to quickly switch to remote working, with almost anyone who can work at home being asked to do so. However, the sudden mass move to distributed working will have lasting impacts, even when the virus subsides. Major employers now see this as the new normal.
The result...
Published: Aug 24, 2020
The demand to be at every touchpoint in the customer lifecycle is no longer an option - it’s a requirement. To manage, deliver, and optimise experiences consistently across all touchpoints, organisations are looking to digital experience platforms as the foundation of their digital presence.
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Published: Jan 14, 2016
Tired of being stuck with average marketing results? Have no fear, the Hero’s Guide will help you supercharge your video marketing in no time!
In the Video Marketing Hero Epic, the following will be covered:
• Aligning video content strategy with the customer lifecycle
• Evaluating the...
Published: Nov 09, 2015
Artificial Intelligence is one of the most hotly debated topics today across industries.
AI also has the potential to drastically alter how global supply chains function. Hear from Gartner's Noha Tohamy in this webinar about the challenges organizations face when adopting AI.
She will also share real life...
Published: Aug 22, 2018
Starting this month, guests staying at the 72-room Henn-na Hotel in Sasebo, Japan, will be checked in by 10 life-like robots and facial recognition software will be deployed to open doors. Starwood Hotels and Hilton Worldwide will allow guests to bypass check in altogether and use their phone or Apple watch...
Published: Jan 14, 2016
Connecting with today’s crazy-busy prospects is tough. More and more, your conversations happen over the phone and online. Which is why winning in that virtual meeting – whether by phone, screen share, or video – is more critical than ever.
In this series, sales strategist, speaker and author, Jill...
Published: Aug 02, 2015
What’s the one factor that over three quarters (77%) of British consumers say will encourage them to buy more online? Answer: better use of video and rich media content.
Brands are constantly looking for the latest information on what customers want and insight into what makes them buy. To...
Published: Nov 09, 2015
SugarCRM has leveraged IBM and other strategic partnerships to broaden its omnichannel appeal to enterprises, making Sugar a strong alternative to Salesforce.com, Microsoft, Oracle and SAP.
Download this report to learn how SugarCRM's four-pillar strategy enables businesses to create extraordinary customer experiences....
Published: Jan 28, 2016
Whether they purchase a product on your e-commerce site for home delivery or order a product to be delivered to your nearest brick and mortar location, customers want immediate inventory availability, fast shipping and a seamless end-to-end purchasing experience.
What can you expect to find out about in this webinar? ...
Published: Aug 24, 2018
Amazon, Ebay, Alibaba … be they large or small, general or specialised, the economic position of marketplaces is always secure. Marketplaces are very effective for online retailers: their large amounts of traffic can give great visibility to your products, and therefore increase sales dramatically.
But...
Published: Dec 14, 2016
Think you understand the financial implications of a tsunami wiping out a global manufacturer? What happens when a major distributor goes bankrupt?
Major catastrophic events and even seemingly unrelated business decisions can have a serious impact on your bottom line.
Think you know the impact of...
Published: Aug 22, 2018
Mobile video viewing is up across the board, but is ad revenue keeping pace?
Learn how to close the mobile video monetization gap with this new whitepaper, “Mobile Video Monetization: Advice for Content Owners on Decisions and Best Practices,”
This whitepaper outlines 5 key questions every content...
Published: Nov 09, 2015
In our 35-criteria evaluation of sales force automation (SFA) providers, we identified the 10 most significant ones — bpm'online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them.
This report shows how each provider...
Published: Apr 04, 2018