5 remedies for the top IT pains
Major shifts like hybrid working mean the pressure is on for your IT teams to minimise business-critical incidents. When you break down barriers between...
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Published: Apr 04, 2023
Published: May 16, 2023
The Complete Guide to Zero-Party Data in 2023
This paper will show rather than merely tell, taking you through the privacy landscape, the four types of consumer data and how zero-party data is the...
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Published: Apr 13, 2023
Relationship Marketing
It’s been a wild few years for marketers. In 2018, after Cambridge Analytica practices were revealed, we saw consumers stand up for themselves, advocating...
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Published: Jun 02, 2023
How Top it and Marketing Teams Can Move from Customer Experience to Experience Innovation
Customer experience (CX) has historically been a marketing team mandate to innovate across sales, service and commerce. But retail teams have increasingly...
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Published: Apr 03, 2023
How to select the right content management system
Whether you’re looking to centralize your content silos or empower your marketing team to more efficiently create and publish content for all your...
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Published: Jul 05, 2022
7 trainable soft skills for outstanding agents
The average contact centre manager spends 35% of their time looking for coaching opportunities, but only around 7% of their time actually coaching....
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How Good Dye Young Increased Their Monthly E‑commerce Revenue by 305%
Good Dye Young is a Nashville, TN-based fashion hair dye company specializing in vegan, cruelty-free hair products.
Email has always been...
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The Demand Gen Pro's Cookbook 2: More Tasty Tips From Marketing's Master Chefs
Recipes for Modern Marketing success? Coming right up! No matter how you slice and dice it, Modern Marketing success depends on the techniques and ingredients...
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Top Regional Bank, Case Study
Leading Bank Stops Automated Fraud.
Banks and financial institutions focus on driving digital innovation to increase growth and provide...
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Kundenbeziehungen mit E-Mail-Marketing veredeln
Die Herausforderungen des digitalen Zeitalters könnengleichzeitig Chance und Zukunftssicherung sein – modernes, automatisiertes E-Mail-Marketing...
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Denk verder dan traditionele CRM om uw klantenservice te verbeteren
Een van uw grootste kansen om een superieure klantbeleving te bieden is via de klantenservice. Traditionele CRM-systemen voldoen hiervoor gewoonweg niet...
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Published: Jan 21, 2022
AI and other intelligent technologies: 3 strategies for transforming customer experience
Intelligent technologies power great customer and employee experiences.
Artificial Intelligence (AI) and other intelligent technologies can...
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The Ultimate CX Agent Guide
Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption that forever changed how businesses interact...
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Published: Apr 03, 2023
Turning dreams into reality- How Qatar National Tourism Council will deliver amazing digital travel experiences with Adobe
Qatar is a country of hidden gems and one that is on a mission to become a leading destination for both regional and global travellers. International flights...
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