The Social Selling Guide
Social selling is a sophisticated practice, and there are a host of challenges and dangers to be wary of.
This guide brought to you by MyCustomer...
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Published: Mar 14, 2022
11 Essential Ecommerce Marketing Strategies
Which ecommerce marketing strategies are worth the time and investment?
Whether your online retail company is just starting up or has reached...
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Joined Up Thinking - Integrating information across the enterprise
Faced with mounting global competition, companies are having to improve how they coordinate activity across the company in order to maximise the value...
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Sage ERP X3 White Paper
Small and medium-sized companies face significant challenges in implementing company-wide or enterprisewide solutions. These challenges arise from the...
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Published: Nov 24, 2022
The complete guide to first-party data
$19.2 billion.
That’s the amount of money that was spent just two years ago on third-party data (data collected from sources like websites and...
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Published: Jul 05, 2022
"Knowledge Rocks!" An introduction to knowledge management in the contact centre
NICE CXone’s latest eBook, "Knowledge Rocks!" is a comprehensive guide to providing clear, accessible, and helpful content to customers,...
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Published: Feb 28, 2022
Why Heap Isn't Built on a Manual Tracking Foundation
Manual tracking can’t keep up with the modern digital experience.
Today every product, design, and engineering team is acutely aware of the...
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Prove Your Marketing Worth
In a digital world, where every campaign and customer experience can be tracked, it’s imperative for marketers to have data that proves the value...
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Published: Oct 14, 2021
The Importance of Multi-Channel Communication and 3 Ways to Do It Right
In today’s screen-obsessed world, timely and relevant communication with your customers is more important than ever before. And while delivering the...
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The Surprising Power of Online Experiments
In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At Bing a small headline change an employee proposed...
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The Foundation for Future Commerce
Customers walking into stores are trading transactions for inspiration and experiences—the convenience of picking up or returning an online order...
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Acquisition tools for your E-commerce Website
In a highly competitive market, online retailers are always on the lookout to boost their online activity in order to generate more qualified traffic to...
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Adopting an Experimentation Philosophy
How can companies maximize their investments and take full advantage of the resources they already have to achieve better performance?
Download this...
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Choosing The Best UGC Management Tool For Automotive
Record global automotive sales are expected in 2017 after sales accelerated towards the end of 2016. Thanks to economic recovery, competitive finance options...
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